Download our latest Catalogue with updated information, new products and helpful resources.
Download Australia & New Zealand 2026 Catalogue
Download United States 2026 Catalog
Spare parts
If you are a service technician, and unsure what parts you may need, please contact us for a full parts list.
Service
In the unlikely event of a product fault or malfunction, we pride ourselves on prompt service. If you have a product fault, or questions – please contact your dealer straight away. The dealer is responsible for servicing the beds – and repairs under warranty. Patient care and comfort is very important, and that is why we do our part with quick dispatch and repairs when needed.
The first step in fixing an issue, is to notify us.
Icare products are available through a variety of national government funding programs including;
For more information on what funding options are available in your region, please contact us for your nearest dealer.
Or contact your local store to discuss your requirements.
Important!
Please ensure the client’s bedroom layout is considered when confirming the sleeping side of the bed users (e.g. access to bathroom, carer access etc.).
Any two Icare bed models can be used in a partner set-up.
The client must sign the form to confirm they understand and confirm the bed layout before manufacturing process can begin.
Please complete all information on this form before submission.
Note: When the partner set-up (two beds) are in place, there is NO gap between the mattresses
Icare products carry varying warranty periods.
To make a Warranty claim - please contact your Icare Dealer.
To find a local dealer please click here for your nearest store.